When will my order arrive?

Considering the volume of orders received, allow up to 10 business days for orders placed online. For orders placed via phone, fax mail or email, allow up to 20 business days after we receive your order for it to arrive at your address.

How are orders shipped?

Orders sent within the United States are normally shipped via standard ground traceable service when a physical shipping address has been provided. A physical (non-PO Box) shipping address is required since ground traceable service cannot be delivered to PO Boxes.

Orders sent to U.S. territories, PO boxes and foreign countries normally are sent via U.S. Postal Service.

Can I get my order faster?

Yes. RUSH shipping services are also available at an additional charge. RUSH orders may be shipped within the continental US via traceable Next Day and 2nd Day service.

RUSH orders placed by 12:30 PM Eastern Time on a business day will be processed and shipped no later than the end of the next business day. RUSH orders placed after 12:30 PM Eastern Time on a business day will be processed and shipped no later than the 2nd business day following receipt.

What are the shipping/handling (S/H) fees?

Shipping & Handling fees are based on desired shipping method, weight and distance. For a quote, please visit at or call 877-897-4784 for assistance.

Can I track my order?

Yes. When you order online and after your order has shipped, you will receive an email shipping confirmation that includes your order tracking number.  For orders placed via other methods, and if you provide your email address, you will also receive the email shipping confirmation with your order tracking number.  In addition, you may contact our PEAP-ACA Customer Service Center at 877-897-4784 for assistance.